[PVE-User] Dell R350, Proxmox VE 8.2.2, sas-megaraid error and system hang

[PVE-User] Dell R350, Proxmox VE 8.2.2, sas-megaraid error and system hang

[Andrea Casati]

Hello

Dell R350 with PERC H755.
Tried with kernel 6.8.4, 6.8.8 and 6.5.13.
System hangs (need to phisically power off/on the machine) every day 
during compressed backup, and sometimes during normal usage of VM.

Log with kernel 6.8.4:
*Jul 15 19:04:45 r350ve kernel: megaraid_sas 0000:01:00.0: Adapter is 
OPERATIONAL for scsi:0
Jul 15 19:04:45 r350ve kernel: megaraid_sas 0000:01:00.0: Snap dump wait 
time    : 15
Jul 15 19:04:45 r350ve kernel: megaraid_sas 0000:01:00.0: Reset 
successful for scsi0.
Jul 15 19:04:45 r350ve kernel: megaraid_sas 0000:01:00.0: 3296 
(774378251s/0x0020/DEAD) - Fatal firmware error: Line 188 in fw\raid\utils.c
Jul 15 19:04:45 r350ve kernel: megaraid_sas 0000:01:00.0: 3300 (boot + 
5s/0x0020/CRIT) - Controller encountered an error and was reset*

Errors on console with kernel 6.5.13:
*kvm_intel: kvm [2225]: vcpu0, guest rIP: 0xfffff80277d68f93 Unhandled 
WRMSR(0x1d9) = 0x1*
*megaraid_sas 0000:01:00.0: FW in FAULT state Fault code:0x10000 
subcode:0x0 func:megasas_wait_for_outstanding_fusion*


IDRAC reports no errors - Dell support reports no problems.

Have anyone seen something like this before?


Thank you.


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Re: [PVE-User] Dell R350, Proxmox VE 8.2.2, sas-megaraid error and system hang

[Alwin Antreich via pve-user]

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From: Alwin Antreich <alwin@antreich.com>
To: casati@kona.it
Cc: Proxmox VE user list <pve-user@lists.proxmox.com>
Subject: Re: [PVE-User] Dell R350, Proxmox VE 8.2.2, sas-megaraid error and system hang
Date: Sat, 10 Aug 2024 09:22:11 +0200
Message-ID: <B601AE4A-F3C4-44A1-9F48-C116F8208BD8@antreich.com>

On August 9, 2024 1:30:22 PM GMT+02:00, Andrea Casati <casati@kona.it> wrote:
>Hello
>
>Dell R350 with PERC H755.
>Tried with kernel 6.8.4, 6.8.8 and 6.5.13.
>System hangs (need to phisically power off/on the machine) every day during compressed backup, and sometimes during normal usage of VM.
>
>Log with kernel 6.8.4:
>*Jul 15 19:04:45 r350ve kernel: megaraid_sas 0000:01:00.0: Adapter is OPERATIONAL for scsi:0
>Jul 15 19:04:45 r350ve kernel: megaraid_sas 0000:01:00.0: Snap dump wait time    : 15
>Jul 15 19:04:45 r350ve kernel: megaraid_sas 0000:01:00.0: Reset successful for scsi0.
>Jul 15 19:04:45 r350ve kernel: megaraid_sas 0000:01:00.0: 3296 (774378251s/0x0020/DEAD) - Fatal firmware error: Line 188 in fw\raid\utils.c
>Jul 15 19:04:45 r350ve kernel: megaraid_sas 0000:01:00.0: 3300 (boot + 5s/0x0020/CRIT) - Controller encountered an error and was reset*
>
>Errors on console with kernel 6.5.13:
>*kvm_intel: kvm [2225]: vcpu0, guest rIP: 0xfffff80277d68f93 Unhandled WRMSR(0x1d9) = 0x1*
>*megaraid_sas 0000:01:00.0: FW in FAULT state Fault code:0x10000 subcode:0x0 func:megasas_wait_for_outstanding_fusion*
>
>
>IDRAC reports no errors - Dell support reports no problems.
>
>Have anyone seen something like this before?
I've seen similar issues with other controllers when a faulty disk was present. 

And do you have the latest firmware on the controller?

Cheers,
Alwin 
Hi Andrea,


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