From: Christoph Heiss <c.heiss@proxmox.com>
To: pmg-devel@lists.proxmox.com
Subject: [pmg-devel] [PATCH pmg-docs v2 1/7] getting-help: align wording with respective pve-docs page
Date: Fri, 29 Nov 2024 14:05:36 +0100 [thread overview]
Message-ID: <20241129130542.1701783-2-c.heiss@proxmox.com> (raw)
In-Reply-To: <20241129130542.1701783-1-c.heiss@proxmox.com>
Makes it much more consistent and a bit easier to integrate future
changes to both pages as needed.
Signed-off-by: Christoph Heiss <c.heiss@proxmox.com>
---
Changes v1 -> v2:
* no changes
getting-help.adoc | 31 +++++++++++++++++--------------
pmg-installation.adoc | 1 +
2 files changed, 18 insertions(+), 14 deletions(-)
diff --git a/getting-help.adoc b/getting-help.adoc
index 47bb92e..5653412 100644
--- a/getting-help.adoc
+++ b/getting-help.adoc
@@ -11,27 +11,30 @@ Community Support Forum
{pmg} itself is fully open source, so we always encourage our users to
discuss and share their knowledge using the {forum}. The forum is
-moderated by the Proxmox support team, and has a large user base
-around the world. Needless to say, such a large forum is a
-great place to get information.
+moderated by the Proxmox support team, and has a large user base from all
+around the world. Needless to say, such a large forum is a great place to
+get information.
Commercial Support
~~~~~~~~~~~~~~~~~~
-{proxmoxGmbh} also offers commercial {pricing-url}[{pmg} Subscription
-Service Plans]. Users with a Basic subscription or above
-have access to a dedicated support portal with guaranteed response
-times, where {pmg} developers can help them, should an issue appear. Please
-contact the mailto:sales@proxmox.com[Proxmox sales team] for more
-information or volume discounts.
+{proxmoxGmbh} also offers enterprise support available as
+{pricing-url}[{pmg} Subscription Service Plans].
+All users with a subscription get access to the {pmg}
+xref:pmg_enterprise_repository[Enterprise Repository], and--with a Basic,
+Standard or Premium subscription--also to the Proxmox Customer Portal. The
+customer portal provides help and support with guaranteed response times from
+the {pmg} developers.
+
+For volume discounts, or more information in general, please contact
+mailto:sales@proxmox.com[sales@proxmox.com].
Bug Tracker
~~~~~~~~~~~
-We also run a public bug tracker at
-https://bugzilla.proxmox.com. If you ever detect a bug, you can file
-a bug entry there. This makes it easy to track the bug's status and
-get notified as soon as the bug is fixed.
-
+Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue
+appears, file your report there. An issue can be a bug as well as a request for
+a new feature or enhancement. The bug tracker helps to keep track of the issue
+and will send a notification once it has been solved.
diff --git a/pmg-installation.adoc b/pmg-installation.adoc
index 4209784..f1848cd 100644
--- a/pmg-installation.adoc
+++ b/pmg-installation.adoc
@@ -413,6 +413,7 @@ deb http://security.debian.org/debian-security bookworm-security main contrib
{pmg} provides three different package repositories.
+[[pmg_enterprise_repository]]
{pmg} Enterprise Repository
~~~~~~~~~~~~~~~~~~~~~~~~~~~
--
2.47.0
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next prev parent reply other threads:[~2024-11-29 13:06 UTC|newest]
Thread overview: 9+ messages / expand[flat|nested] mbox.gz Atom feed top
2024-11-29 13:05 [pmg-devel] [PATCH pmg-docs v2 0/7] improve and unify installation/getting-help documentation Christoph Heiss
2024-11-29 13:05 ` Christoph Heiss [this message]
2024-11-29 13:05 ` [pmg-devel] [PATCH pmg-docs v2 2/7] getting-help: add mailing lists link Christoph Heiss
2024-11-29 13:05 ` [pmg-devel] [PATCH pmg-docs v2 3/7] installation: repos: improve & align wording with pve-docs Christoph Heiss
2024-11-29 13:05 ` [pmg-devel] [PATCH pmg-docs v2 4/7] installation: iso: " Christoph Heiss
2024-11-29 13:05 ` [pmg-devel] [PATCH pmg-docs v2 5/7] installation: lvm-options: " Christoph Heiss
2024-11-29 13:05 ` [pmg-devel] [PATCH pmg-docs v2 6/7] installation: debian: " Christoph Heiss
2024-11-29 13:05 ` [pmg-devel] [PATCH pmg-docs v2 7/7] installation: zfs: add advanced zfs configuration section Christoph Heiss
2024-12-10 19:09 ` [pmg-devel] applied-series: [PATCH pmg-docs v2 0/7] improve and unify installation/getting-help documentation Thomas Lamprecht
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